ONLINE BOOKING

AT ELM CITY WELLNESS

Please note that due to limitations within our online booking system, the available appointment times ARE NOT guaranteed.  A member of our administrative staff may call to shift your appointment up or down to maximize the therapist’s schedule.  If we do not receive a response within 24 hours, the appointment will be denied. If you require a very specific appointment, we request that you call or email the office (elmcitywellness@gmail.com) to avoid this issue. 

A CREDIT CARD OR OTHER FORM OF PAYMENT IS REQUIRED TO GUARANTEE AND RESERVE YOUR APPOINTMENT.  Your card will be charged a 50% deposit. If the cancellation is more than 24 hours before your appointment, your deposit will be refunded. If you cancel within 24 hours of your appointment, your deposit will be forfeited.

Late arrival will shorten your treatment time.  Arriving more than 15 minutes late for your appointment is the equivalent of a no-show and will result in being charged in full for the appointment. 

If having a payment method on file is declined, then a 50% deposit will be required each time when booking an appointment.

To read more about our policies please click here.

When booking online you are acknowledging and accepting these terms.